What started out as good day turned quickly to a day that
almost causes blood to squirt from my eyes!
What has happened to customer service with companies today?
It was three o’clock and I should’ve been thinking about
wrapping it up for day BUT oh no! We
loose power. Are you kidding me? We
just got over the hailstorm - now this!
What could possibly cause this?
Overloading the grid – boy I hope not or we’re really in trouble come
July and August. So I call to find out
when it may be back on… that was my first encounter with costumer service. Needless to say it didn’t go well.
Now - I am the first to admit that patience is not my best
virtue, but come on! If I hear one more
time “we’re sorry for your inconvenience” without explaining why this continues
to happen. Or, if one more person says
“it’s probably a squirrel and it’s not our fault”
“I’m getting worked
up again just thinking about that conversation!”
So, after three unsuccessful calls I decided to go to the
art supply store to pick up a few things to finish the illustrations for my
children’s book. Maybe that would take my mind off things.
I started feeling a little better. As I gathered some of the
items, I couldn’t find the weight of paper that I needed. I saw a sales associate and asked; her
response was a finger pointing in a vague direction and said, “It’s over
there.”
Oh lord, here we go again!
I kept looking till I found what I needed – and oh, by the
way, thanks a lot for all of your help.
I stand in line to pay and of course ONE checkout line
(that’s another rant)
Finally, the end is near.
I put my items on the counter and wait…
No eye contact, no “Hi, did you find everything you needed?” No nothing!
The only thing she said to me was the TOTAL!
I knew then the only safe place for me was home – power or
not – because if I encounter one more rude person in the state I was in
something ugly was going to happen and my only defense would be temporary
insanity.
It’s days like these that make me want to eat something
really sweet, salty, or greasy. After
today it may be all three!
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